Aug 28, 2020
For companies in the shot blasting machine industry, to make large products and markets, in addition to the reliability of technology and products, and the reasonableness of prices, the quality of after-sales service is also an important part of value innovation and is the fundamental factor to win users. As we all know, the shot blasting machine industry is different from simple trading in general industries. It has some industrial characteristics of its own, and also involves a series of pre-sales, in-sales, and after-sales services such as design, installation, maintenance, cleaning, and repair. Therefore, the service has extraordinary market significance for the Chinese shot blasting machine industry. Major brands have gone from "price wars" and "promotion wars" to "technical wars" and "service wars" in order to compete for consumers. The shot blasting machine industry continues to undergo reshuffles and adjustments, and the technological gap in enterprise products will gradually narrow. At this time, in addition to focusing on technological innovation, winning with service will also become an important strategy for enterprises to compete for the market.
Qingdao Wozhou Machinery Manufacturing Co., Ltd. is a professional manufacturer of shot blasting machines. For after-sales service, we promise:
1. The product quality implements "warranty", and the "warranty period" is one year
2, the ex-factory products reach high quality and reliability
3. If the product has quality problems during the user's use, after receiving the user's notice, give a written reply within 24 hours or send service personnel to leave the factory, and ensure that the fault does not eliminate the service personnel and does not leave the scene.
4. During the "warranty" period, the supplier shall be responsible for repair and replacement (except for vulnerable parts) for any damaged parts that are considered normal use
5. The supplier guarantees to provide repair parts for the products shipped out of the factory. The supplier has a finished product warehouse of vulnerable parts of more than 10 million yuan, and provides domestic and foreign users with spare parts for equipment repair and maintenance all year round.